Customer reviews of Glenn Palmer Cars

By Sam H on 21 August 2018 | Verified purchase

Fairly easy to access geographically. Provided full year tax and M.O.T. Allowed me to look at the vehicle by myself and make my own judgements. Had up to date and accurate records of servicing for the car. Had the car ready to collect within 4-6 days.

Reply from Glenn Palmer Cars on 23/08/18

Thank you Sam for your very kind review.Its always pleasing to see a nice review as we always endeavour to give top quality service.Its our job satisfaction. Hope all is well with you and your new car.

By Magda B on 21 August 2018 | Verified purchase

I always go to Glenn Palmer for my cars. The service is friendly, helpful and thoroughly professional. Advice is freely given and I always feel I have bought a good car at a fair price. I wouldn’t go anywhere else.

Reply from Glenn Palmer Cars on 23/08/18

Hi Magda, Thank you for your kind review.It was good to see your Grandfather and yourself as always. Your continuing custom is very much appreciated and we look forward to seeing you again soon. Kindest regards, Glenn & Jo.

By DAVID S on 11 July 2018 | Verified purchase

I have had many encounters with Glenn Palmer cars all with a favourable outcome. He is very informative about his cars and his general approach to customers is par excellence in that he makes you feel relaxed and approachable at and stage. There is no pressure from him and if you do have any questions he does not hesitate to answer

Reply from Glenn Palmer Cars on 12/07/18

Thank you David for your very kind review.Its a pleasure to deal with yourself as always.Hope all is well and happy motoring. Hopefully see you soon. Kindest regards, Glenn Palmer Cars.

By LYDIA D on 19 June 2018 | Verified purchase

Fabulous and friendly. Amazing customer service that made buying a car really enjoyable. Thank you !

Reply from Glenn Palmer Cars on 20/06/18

Hi Lydia. Thank you so much for your very kind review.It was lovely to meet you,your Mum and Dad.The scones were lovely. Hope you`re enjoying your car and if you pass by anytime please pop in and say hello. Kindest regards, Glenn and Jo.

By Patrick C on 12 June 2018 | Verified purchase

From the start it was a pleasure dealing with Glenn and Jo. They have been in the business for many years and it shows with their knowledge and customer communication. Very friendly and approachable. They were more than helpful in discussing solutions to any issues. I would totally recommend them to anyone looking to purchase a looked after, reliable used car.

Reply from Glenn Palmer Cars on 13/06/18

Hi Patrick,Thank you so very much for your kind review.It was a pleasure doing business with you.I hope all is ok with your car and if you are ever in Norwich please pop in and say hello. Kindest regards, Glenn Palmer.

By Paul M on 18 May 2018 | Verified purchase

A very friendly and approachable car dealer. Questions are answered honestly and niggles are dealt with. Hassle free purchase with extremely good customer service.

Reply from Glenn Palmer Cars on 21/05/18

Hi Paul,thanks for your very kind review.It was good of you to come back to us again and we really appreciate your business.Good to see you and your wife. Kindest regards Glenn Palmer.

By JACK J on 12 May 2018 | Verified purchase

My experience with Glenn Palmer extends over several years and several cars. He is a trader who I am quite happy to recommend to family and friends as a trustworthy car dealer. I am a person who changes his his car after 3 or four years and continue to use Glenn Palmer because I know I will get quality cars and excellent after sales service

Reply from Glenn Palmer Cars on 14/05/18

Hi Jack,Thanks for the very kind review you have given us.Always a pleasure to see you and you are also a pleasure to deal with.Hopefully see you soon. Kindest regards, Glenn.

By Dawn S on 01 May 2018 | Verified purchase

Both the owner and his sister were extremely helpful and friendly. Their service and aftercare service is second to none. I would definitely buy another car from them.

Reply from Glenn Palmer Cars on 02/05/18

Hi Dawn,thanks for your very kind review.It was a pleasure doing business with you.Hope all is well. Happy motoring. Kindest regards, Glenn Palmer.

By Neil P on 23 April 2018 | Verified purchase

Right from the start of buying the car to driving it away , i was made to feel very special as a customer. Polite and professional , very easy to chat to and deal with . The experience has made me want to buy my next car from there and recommend anyone else that is looking for a car, visit Glenn Palmer Cars for your next quality used car.

Reply from Glenn Palmer Cars on 24/04/18

Thanks Neil for your kind words. We try to make it as pleasant as possible for everyone as it can be a very stressful time for some! Hope you enjoy your new car. Pop by and say hello if you`re passing. Kind regards, Jo.

By Kadri O on 19 April 2018 | Verified purchase

This has been a really positive experience, both the owners have been wonderfully helpful. They took into consideration my long commuting needs and got the MOT on the car I purchased done extra quickly so that there was no gap between selling my old car and starting with the new one. I feel like this is a car dealership that I can really trust in case of any complications and all my queries have been answered very quickly. Would definitely buy again!

Reply from Glenn Palmer Cars on 25/04/18

Thankyou for your kind words Kadri. We do try our best to keep our customers happy as we would like them to come back to us in the future. Happy motoring, Jo.