Customer reviews of Glenn Palmer Cars

By MICHAEL S on 30 July 2017 | Verified purchase

I have had 2 cars of glenn and jo they could not help me more then they could gave me 100 percent very friendly I will go there again no trouble with the cars and very fair it was a pleasure meeting them

Reply from Glenn Palmer Cars on 31/07/17

Thanks for your kind review Michael.It was also a pleasure seeing you and your wife again.Keep in touch if you are passing by.Hope all is good with your new car and you find the extra space useful. Happy motoring. Kindest regards, Glenn Palmer.

By JAMES V on 23 July 2017 | Verified purchase

Very courteous and always went that extra mile if they could all staff were professional and helpful. I would certainly recommend them to anyone.

Reply from Glenn Palmer Cars on 25/07/17

Hi James, Thanks for your very kind review.It was a pleasure doing business with you.Best wishes for the future and happy motoring. Kindest regards, Glenn Palmer.

By Rodney C on 18 July 2017 | Verified purchase

Very helpful and friendly,nothing was too much trouble.

Reply from Glenn Palmer Cars on 19/07/17

Thanks for your kind review Rodney.It was a great pleasure meeting you and doing business with you. Please keep in touch and call in to see us when you are passing by. Kindest regards, Glenn Palmer.

By MATTHEW H on 14 July 2017 | Verified purchase

Recently bought my first car from Glenn Palmer Cars and will definitely go back when it comes to buying the second. They offered a really helpful and friendly service, giving me all the time I needed to look around the car and ask questions and were at no point pushy towards making the sale. They went out of their way to make the buying experience as pleasant as possible and are really genuine people. I feel assured that they'd help me with any future issues that may come up. Would highly recommend

Reply from Glenn Palmer Cars on 15/07/17

Wow what a nice recommendation Matt.It works both ways.Nice customers like yourself makes our job even easier.We are very lucky to have such a huge happy,and loyal customer base that we have built up over the last 32 years with many still coming to us and,many families we are now selling to Grandchildren.I am not 103 years old i hasten to add. It was good to do business with you Matt and meet your Lovely Mum and Dad. Very best wishes for your future motoring. Kindest regards, Glenn Palmer.

By Phillip F on 13 July 2017 | Verified purchase

2nd car I've bought from Glenn and will definitely go back in the future. They get everything sorted efficiently and happy to help if you have any questions. They are really friendly and you don't feel under pressure to make a snap decision on a car, as I have felt in other places. Recommend to anyone looking for a great quality used car with great service and a chat! P Fordham

Reply from Glenn Palmer Cars on 13/07/17

Thanks Phillip what a nice review. It's always satisfying when customers are happy it makes our job so much nicer to think that people want to come back to us time and time again. We are very lucky to have such a large happy customer base after 32 years of trading. It is such a pleasure to deal with such lovely people as yourselves. Call in and see us soon. Happy motoring Kindest regards Glenn Palmer.

By David C on 13 July 2017 | Verified purchase

Very friendly helpful dealer, without the usual sales patter. Cars speak for themselves.

Reply from Glenn Palmer Cars on 13/07/17

Thank you for your kind review. Hope all is ok with your Mini.Hope to see you soon if you are passing by. Kindest regards, Glenn Palmer.

By ALAN B on 08 July 2017 | Verified purchase

Bought an astra from glenn palmer it was a pleasant experience from start to finish.very honest,genuine,friendly dealer,there was no pushy sales.would highly reccommend.

Reply from Glenn Palmer Cars on 12/07/17

Thank you for your kind comments.It is pleasing to us when we do our job right and get good customer satisfaction. It means a lot to us.Happy motoring and hope to see you soon.

By John D on 11 August 2016 | Verified purchase

I've Just Brought a Saab 93, Vector Sport, which is my 11th Car from Glenn Palmer cars. I have always found Mr Palmer to be honest and reliable, and if I have had any issues in the past he has always assisted me in getting them sorted out quickly. I keep going back to Glenn Palmer Cars, because he's everything that you would not expect from a car dealer, Honest, Reliable, very friendly and most importantly NOT pushy. Good effort, and I look forward to my next car in a few years time and by the way I love this one!

Reply from Glenn Palmer Cars on 11/08/16

Thank you for your kind comments.We hope to continue giving you the service you have come to expect for many more years to come. Kindest regards, Glenn Palmer.

By Tim S on 24 March 2020 | Purchase not verified

Purchased a lovely Mini Clubman from Glen Palmer last month, right colour, spec and price. Wonderful service at the time of purchase and very pleased all round. However, the mini developed an intermittent major oil pressure warning not longer after I started using the car, this was of course all covered by the warranty. After looking at all the common causes, we we're still scratching our heads as to what the problem might be when the UK coronavirus lock down hit. I was now no longer in a position to have money tied up in a car that was off the road and not in my possession (it was still in the garage) for an indeterminate amount of time. Reluctantly, I asked for my money back and Glen Palmer were more then understanding, refunding in full. If times had been different, I would have been more than happy for them to continue to work on the car. They have given impeccable service throughout and I would recommended them to anyone near Norwich looking for a used car.

Reply from Glenn Palmer Cars on 26/03/20

Thank you so much Tim for that lovely review. I Have said this many times on replies to reviews that we are very luck to have so many wonderful customers like yourself which makes it so easy for us to do the right thing when necessary. It was a pleasure doing business with you. Please stay safe during these awful times .When it is over if you are in Norwich please call in and say hello. Kindest regards, Glenn Palmer.

By John P on 20 February 2019 | Purchase not verified

A lovely and trustworthy family firm (brother and sister) who made the purchase of my Smart car an easy and pleasant experience. No hard sale and a great car. I'd recommend them to anyone who wants a good deal and an open, honest and safe trade.

Reply from Glenn Palmer Cars on 21/02/19

Hello John, Thank you so much for your kind review. We are so pleased that you are happy with your car and are enjoying driving it instead of your scooter! We don`t hard sell purely because we hate it ourselves! Infact we don`t really do much sales talk at all other than answer as honestly as we can, any questions the customer might ask. A car will sell itself if it is what the customer is looking for. Wishing you continued happy motoring and if you are this way pop in and have a cuppa with us. Kind regards, Jo.